Wellness & Clinic Centre
ZaagClinic
Health for the whole you. — An on-campus student health clinic and a clinical training site for B.EMS, paramedic, nursing, and health sciences students: two mandates, one integrated facility.
Platform Overview
Your Health, Our Priority
ZaagClinic operates under a dual mandate that is unique among Canadian university health facilities: it is simultaneously a full-scope primary care and mental health service for students and a clinical training site integrated into the health programme curriculum. For students in the B.EMS pathway and allied health programmes, ZaagClinic is not only where they go when they are unwell — it is where they develop clinical competencies under supervised practice conditions, alongside the practitioners who staff the facility's primary care and mental health services. This dual mandate is a deliberate design choice that reflects Zaag's conviction that clinical education and clinical service are better delivered together than kept separate.
The health services side of ZaagClinic's mandate is built on a simple standard: every student should be able to access primary care, mental health support, and crisis intervention without financial barrier, scheduling friction, or the stigma that attaches to services that feel separate from the mainstream of campus life. All ZaagClinic services are covered under the student health plan at no additional cost. The platform layer allows students to book appointments, review visit summaries, request prescription refills, and access after-hours telehealth from any device. The 24/7 crisis support line is staffed by trained crisis counsellors connected to the Ontario crisis response network — a service that ZaagClinic treats as foundational, not supplementary.
Dual Mandate
Student Health + Clinical Training
B.EMS
Canada's First — Training Here
4 Steps
Full Paramedic Pathway
Confidential
All Student Health Records
Health & Wellness Services
Confidential, student-centred care for your physical, mental, and emotional well-being — and a clinical training environment for health sciences students.
On-Campus Student Health Clinic
Primary care for all Zaag students, covering illness assessment, prescription support, immunisation records, referrals, and the completion of academic accommodation medical documentation. Walk-in and appointment-based access ensures students can get care when they need it, held to complete professional confidentiality.
Clinical Training — B.EMS & Paramedic
ZaagClinic is a designated clinical placement site for students in Zaag's Bachelor of Emergency Medicine (B.EMS) and the paramedic pathway — EMR, PCP/AEMCA, and ACP — supporting all four steps of Canada's most comprehensive paramedic progression model. Supervised clinical hours at ZaagClinic count directly toward programme requirements.
Clinical Training — Nursing & Allied Health
Students in nursing and health sciences programmes complete supervised clinical placements at ZaagClinic, gaining patient interaction experience and clinical competency development in a structured, faculty-supervised environment embedded within their degree or diploma programme.
Mental Health Services
Individual counselling sessions available in evidence-based modalities, matched to presenting concerns at intake. Group support cohorts run each term across anxiety, academic stress, and wellness themes. All mental health services are held to strict professional confidentiality and are not shared with academic offices without explicit student consent.
Crisis Support
Crisis response is available around the clock through ZaagClinic's on-call support protocols, with warm handoff to Campus Safety and emergency services when needed. Same-day crisis appointments are held each day; after-hours support is available through the Residence Life response network in ZaagVille.
Wellness Programs
Structured workshops on stress regulation, sleep health, nutrition, and academic performance run each term in small cohorts designed for meaningful participation. A Wellness Ambassador programme trains students as peer supporters deployed across faculties and residences — a model that also provides leadership development for students in health-related programmes.
How ZaagClinic Works
Student care and clinical training — two mandates, one integrated facility.
Access Care When You Need It
Book an appointment — walk-in, scheduled, or telehealth — through the ZaagClinic platform linked to your Zaag identity. All services are covered under the student health plan at no additional cost. Same-day crisis appointments are held each day for urgent need.
Receive Confidential, Professional Care
Primary care, mental health support, and wellness services are delivered by licensed professionals in a confidential environment. Your health records are never shared with academic offices without explicit written consent. Referrals and prescription support are handled within the same system.
For Health Students — Build Clinical Competency
Students in B.EMS, paramedic pathway programmes, nursing, and allied health sciences complete supervised clinical placements at ZaagClinic. Hours count directly toward programme requirements and are managed through the integrated scheduling system alongside academic timetables.
What We Offer
Comprehensive services organised around every dimension of student well-being.
Primary Care
- Walk-in clinic
- Annual physicals
- Vaccinations
- Lab work & referrals
Mental Health
- Individual counselling
- Group therapy
- Psychiatric consultations
- Crisis intervention
Clinical Training
- Supervised clinical placements
- VR/MR simulation integration
- Paramedic pathway practicum
- Allied health clinical hours
Accessibility
- Accessibility assessments
- Accommodation letters
- Assistive technology
- Academic support plans
Explore the Ecosystem
ZaagClinic is one of five integrated platforms powering the Zaag University experience.
Ready to Explore ZaagClinic?
Book a health appointment, access counselling services, or learn about clinical training placements for health sciences students.
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